Customers & Management
Manage Loyal Customers and Multi-Outlet Easily
Bring customers back with automatic loyalty programs, monitor performance across all branches, and manage your business from a single dashboard.
Customers & Growth
Membership, Points & Vouchers Connected to Checkout
Drive repeat purchases with practical WhatsApp-based membership inside the same checkout flow.
Everyday Customer Retention Problems
“Customer Buys Once, Then Vanishes”
Many customers come once during the opening or a promo, but never return because there’s no incentive or points program to bind them.
“Paper Stamp Cards Keep Getting Lost”
Using manual paper stamp cards that customers forget to bring, lose, or forge, making the promo program ineffective.
“Building Your Own App Is Too Expensive”
You want a modern membership system, but the cost of a custom Android/iOS app is too high and customers hesitate to download yet another app.
MoovePOS Advantages
Automated Loyalty & Membership
Available on the Pro plan and above. Members register just by giving their WhatsApp number at the cashier. Shopping points accumulate automatically on every transaction and can be redeemed for discounts.
Multi-Channel Sales Integration
Outlet cashier, GoFood, GrabFood, and WhatsApp pre-order transactions are recorded in one bookkeeping report.
Multi-Outlet Dashboard & Attendance
Monitor sales, stock, and staff activity across every outlet from anywhere in real time.
How Membership & Points Work (3 Steps)
Enter WA Number at Cashier
The cashier asks for the buyer’s WhatsApp number when paying for their bread.
Points Accumulate Automatically
The system instantly calculates shopping points (e.g. 1 point per Rp 10,000) with no need to print stamp cards.
Redeem Discount / Reward
Once points accrue, customers can use them as a discount on their next transaction.
Who Is It For?
- Neighborhood Retail & SMEs: Businesses that rely on regular customers and want to understand their purchase frequency.
- Multi-Outlet Retail & F&B: Wanting members to collect and redeem points at any branch.
- Cafés, Restaurants & Specialty Stores: Wanting to give special rewards to loyal customers on their birthdays.
Real Operational Example
A returning customer shops at different outlets using the same WhatsApp number.
Points and vouchers remain visible at every register, so staff do not need a separate card or spreadsheet.
Cross-Branch Members, One Points Pool
Customers collect points at branch A, redeem at branch B. HQ sees purchase frequency, favorite products, and inactive members, without a separate spreadsheet.
- Member identity = WhatsApp number, not a plastic card.
- Points & vouchers right on the cashier screen at checkout.
- Retention reports to evaluate which promos actually work.
One Report for Outlet & Online
- Unified revenue: walk-in, WhatsApp pre-order, and delivery channels are recorded in the same flow so ingredient stock and COGS don’t “leak” outside the cashier.
Pairs well with offline cashier & QRIS, multi-branch POS, and shop monitoring from your phone.
POS Solution for SMEs
Start from 1 outlet without big hardware capital.
Guide to Choosing a Bakery POS
Checklist of features a bakery truly needs.
Questions About Membership & Business Growth
Do customers need to download an app from the Play Store / App Store?
No need. Member registration just requires entering the customer’s WhatsApp number at the cashier during checkout. Points and vouchers appear right on the cashier screen; real-time notifications via Telegram are available as the Notifications add-on.
How does member point redemption work at the cashier?
When a customer checks out, the cashier enters their WA number. The accumulated points appear automatically on the cashier screen and can be redeemed instantly for a discount or free bread.
Can I monitor sales from 2 or more outlets at once?
Yes. MoovePOS supports a multi-outlet dashboard where you can view total and per-branch sales reports from one main account.
Is cashier staff attendance supported?
Yes. The cashier shift attendance module with photo verification is available as an add-on, and is fully included in the Max plan.
Ready to try? See pricing & a 14-day trial, or contact the MoovePOS team.
MoovePOS
Show us how your outlet works. We will tailor the demo.
Bring the register, stock, or reporting workflow that still slows your team down. We will show where MoovePOS can remove repeated work.